Responsible gambling

Responsible Gaming at Chances Courtenay

We understand that gaming can be entertaining, but it's also essential to prioritize responsible play. At Chances Courtenay, we're committed to providing a safe and enjoyable environment for all our guests.

Self-Exclusion Program

If you feel like your gaming habits are becoming problematic or affecting your daily life, please don't hesitate to reach out to us. Our self-exclusion program allows you to voluntarily bar yourself from the venue for pre-defined periods. This can help you regain control and take a break from gaming.

Tools for Responsible Gaming

Time-Outs: Take a temporary break from gaming by closing your account or restricting access for a set period.
Deposit Limits: Set limits on how much you can deposit to prevent overspending.
Self-Exclusion: Exclude yourself from the venue and all associated communications.

Support Organizations

We recognize that sometimes, despite our best efforts, problems can arise. That's why we provide links to reputable support organizations:

Regional or national helplines for problem gambling
Confidential counseling services
Local resources for addiction support

Recognizing Problem Gaming Signs

Gaming should be a source of entertainment and enjoyment, not stress and anxiety.

Common Red Flags:

Spending more than you can afford to lose
Neglecting important responsibilities (e.g., work, family)
Feeling anxious or irritable when unable to play
Using gaming as an escape from emotional issues

If any of these signs resonate with you, please reach out for support. We're here to help.

Responsible Gaming Practices

Gaming is a social activity that should be enjoyed responsibly. To ensure everyone has a good time, we ask our guests to:

Set budgets and stick to them
Take regular breaks from gaming
Recognize personal limits

We're dedicated to creating a safe environment for all visitors.

Seek Help

Don't struggle alone. If you or someone you know is facing problems related to gambling, please reach out to our staff for assistance in finding resources and support. We care about your well-being.